If you try to turn off the Windows Media Player, you will be prompted to make sure. Then check the box associated with the Windows Media player and click OK to save your changes. Then scroll through the list of Windows features and expand the “Multimedia Properties” drop-down menu.
Wait until the Windows Features screen is fully loaded. Disable Windows features or activate the hyperlink on the left side of this window. When you get to the “Applications and Features” menu, click “On. Then type appwiz.cpl and media entry to open the “Applications and Files” window. Press Windows + ep to open the Run dialog box. Here’s a quick guide on how to disable and re-enable Windows Media player integration from the Windows features screen: After turning and resetting the component, most affected users found that the problem was resolved so they could play files with Groove Music without the 0xc00d36b4 error limiting. In such cases, the Groove Music program is unable to use the feature, which can cause error 0xc00d36b4.Ī number of influential users who are having difficulty resolving this problem have confirmed that it is finally possible to resolve the problem after using the “Application and Attributes” interface to exit the Windows Media player and restart the computer. In fact, this dilemma usually arises because the main component that runs the Groove Music program (Windows Media Player) is in limbo (neither open nor closed). There are many free online alternatives you can use for this. If you encounter error code 0xc00d36b4 with a different file format, the logical step would be to use a converter (offline or online) that can convert your file to a format officially supported by the Groove Music app. 
Here is a list of all the file formats that the Groove Music app can play: However, it can read all the popular file formats that are currently popular. Note that Groove Music does not support as many file formats as many other third-party equivalents.
Activate the Windows Media player againĪlthough most of the time the problem occurs with file formats that are supported by Groove Music Player, it is still worth starting this troubleshooting attempt by making sure that the file causing error code 0xc00d36b4 is one of the supported file formats.
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